https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024794#M260053 <P>I'm trying to get my broadband credit refunded to my bank as i no longer have services with Sky.&nbsp; can the Sky team please help me get this sorted ASAP</P> Mon, 30 Jun 2025 07:42:22 GMT macmacmacmac 2025-06-30T07:42:22Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024794#M260053 <P>I'm trying to get my broadband credit refunded to my bank as i no longer have services with Sky.&nbsp; can the Sky team please help me get this sorted ASAP</P> Mon, 30 Jun 2025 07:42:22 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024794#M260053 macmacmacmac 2025-06-30T07:42:22Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024872#M260067 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4424474">@macmacmacmac</a>&nbsp;</P> <P>Is it showing as a credit on your Sky account?<BR /><BR /></P> <P>Is your payment method still active?&nbsp;</P> Mon, 30 Jun 2025 09:05:10 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024872#M260067 Daniel0210 2025-06-30T09:05:10Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024892#M260079 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4424474">@macmacmacmac</a></SPAN>&nbsp;</P> <P>&nbsp;</P> <P>Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P> <P>Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.</P> <P>Here's more information on how Community Messaging works - <A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Mon, 30 Jun 2025 09:16:44 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024892#M260079 Tom-W19 2025-06-30T09:16:44Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024930#M260098 <P>yes and yes</P> Mon, 30 Jun 2025 09:41:30 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5024930#M260098 macmacmacmac 2025-06-30T09:41:30Z