topic Re: New contract in Account & Billing

New contract

Ken103 — Fri, 27 Jun 2025 14:12:39 GMT

I would like to know what my new contract will be as it's way to expensive. I had an email to say it would be reduced significantly, but I've not been given an actual price. I cannot afford the price it is at the minute and would be looking elsewhere.

Re: New contract

Anonymous — Fri, 27 Jun 2025 14:14:20 GMT

@Ken103 Have you looked at future bills in the My Sky app?

Apart from that and ringing Sky there's not much we can do as this is primarily a customer to customer forum.

Re: New contract

Daniel0210 — Fri, 27 Jun 2025 14:14:38 GMT

@Ken103
This is predominantly a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by calling Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract. Recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back. Also remember you’re not a new customer so expecting anything close to a new customer deal is unrealistic.

Re: New contract

MightyQuinn — Fri, 27 Jun 2025 14:16:37 GMT

Hi @Ken103 I'm afraid that only Sky can help you. If you decide to look elsewhere then please see Cancel Sky.