topic Re: Called by 0333 number in Account & Billing

Called by 0333 number

Joey050996 — Tue, 15 Jul 2025 12:37:49 GMT

Ive just received a call from[removed] is this a legit sky number

Moderator Notes: Removed Phone Number

Re: Called by 0333 number

Mark39 — Mon, 09 Jun 2025 16:46:17 GMT

Hard to say. What were they calling about?

Re: Called by 0333 number

Daniel0210 — Mon, 09 Jun 2025 16:48:49 GMT

@Joey050996

Any number can be spoofed.

Re: Called by 0333 number

caesarome — Mon, 09 Jun 2025 18:23:43 GMT

@Joey050996

If it was from Sky then should ask you for your telephone password so if you are not sure if its is them then give them a wrong one because if the call was from Sky then would know and tell you the password you gave them was wrong.

Re: Called by 0333 number

twilight+princess — Tue, 10 Jun 2025 19:00:27 GMT

Who called me website gives the number a negative rating:
https://who-called.co.uk/Number/03334439830

Most likely scammers stating they can save you 40% on your bill or giving some other claim like email account needs updating.

Re: Called by 0333 number

Joey050996 — Wed, 11 Jun 2025 15:23:15 GMT

Calling about installing fibre in my area and want to get mine done. asked my name and address then said your account has been flagged for escalation then hung up

Re: Called by 0333 number

SF17 — Thu, 26 Jun 2025 14:30:34 GMT

I have just received a call from 0333 4439830, advised they were in my area changing to copper and they book us in. Then confirmed how much I am paying on each account, how much discount is showing and when the offer ends. Said he can offer a bigger discount. I am at work so didnt go any further. I am dubious if I am honest.

Re: Called by 0333 number

Anonymous — Thu, 26 Jun 2025 14:35:17 GMT

@SF17 These days I don't accept anybodies word, due to the rise in number spoofing etc. I much prefer to hang up and call the company (if it's one I already deal with) myself to verify if it was genuine or not.

Re: Called by 0333 number

SF17 — Thu, 26 Jun 2025 15:59:14 GMT

I've messaged Sky through Facebook chat, they confirmed this is not their number.

Re: Called by 0333 number

Mark39 — Thu, 26 Jun 2025 16:05:05 GMT

@SF17 wrote:

I have just received a call from 0333 4439830, advised they were in my area changing to copper..

They wouldn't be changing to copper. Copper is how your existing telephone line delivers your phone and broadband services (unless you have a separate fibre optic cable to your home)

Re: Called by 0333 number

twilight+princess — Thu, 26 Jun 2025 16:08:45 GMT

Strange & a little worrying if they correctly guessed any genuine discounts which you have, how much you are paying & when they end.

Re: Called by 0333 number

Vampire22 — Tue, 15 Jul 2025 11:39:22 GMT

I had a similar experience. I was called by the 0333 483 number on my landline a few weeks ago, then most recently today 15th July 2025 on mobile . Gentleman said his name was Adam ( sounded pleasant, slight London accent?). Knew my name and said he was from Sky and they were offering better broadband upgrade at no additional cost. I explained I was on my way out and I offered to call back later, he said "To avoid me queuing , he would call me." I had seen warnings ⚠️ on the 'Who Called' prior to call, so blocked number.

Re: Called by 0333 number

Martin1181 — Mon, 29 Sep 2025 10:05:42 GMT

Can I speak to a human? Is there a phone number?

Re: Called by 0333 number

Daniel0210 — Mon, 29 Sep 2025 10:07:18 GMT

@Martin1181

Is the issue something we can advise on here?

@Martin1181 wrote:
Can I speak to a human? Is there a phone number?

These are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note ~ ROI customers 🔹If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.