topic Bill is more then it should be in Account & Billing

Bill is more then it should be

Gracelynch — Tue, 24 Jun 2025 09:21:16 GMT

I signed upto a bill of €50 a month sky tv and broadband.. but my bill is costing €57. Why!?

Re: Bill is more then it should be

Daniel0210 — Tue, 24 Jun 2025 09:24:31 GMT

Are you a brand new customer?

If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

Re: Bill is more then it should be

MightyQuinn — Tue, 24 Jun 2025 09:26:25 GMT

Hi @Gracelynch I'm afraid that we (other customers) can only give you general advise. Please see Welcome below.