topic Re: mobile account says updating systems in Account & Billing

mobile account says updating systems

Harrisonlee — Tue, 24 Jun 2025 00:54:24 GMT

Trying to access mobile account to purchase date but says updating systems how long will this last I need internet!!

Re: mobile account says updating systems

Harrisonlee — Tue, 24 Jun 2025 02:36:38 GMT

Is it the same for everyone or just my phone when going to 'manage sim'??

Re: mobile account says updating systems

Addie15 — Tue, 24 Jun 2025 08:27:24 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147