topic Re: Suspension of my dd bank info as real reply from sky admin 0 in Account & Billing

suspend my sky tv for 30 days

jimmyg1234 — Wed, 18 Jun 2025 14:17:00 GMT

i want to suspend my sky tv deal for 30 days in hospital till 20 july

Re: suspend my sky tv for 30 days

GD1 — Wed, 18 Jun 2025 14:19:32 GMT

@jimmyg1234 Sky won't suspend an account temporarily regardless of the reason.

Re: suspend my sky tv for 30 days

TimmyBGood — Wed, 18 Jun 2025 19:37:31 GMT

@jimmyg1234

And they'll argue that at least in theory you'll have the use of Sky Go during that period.

Re: suspend my sky tv for 30 days

jimmyg1234 — Sat, 21 Jun 2025 19:56:16 GMT

No reply of substance

Suspension of my dd bank info as real reply from sky admin 0

jimmyg1234 — Sat, 21 Jun 2025 19:59:33 GMT

Accounts sky

Re: suspend my sky tv for 30 days

Daniel0210 — Sat, 21 Jun 2025 19:59:52 GMT

@jimmyg1234

You've been correctly advised that Sky won't do what you're asking.

Re: suspend my sky tv for 30 days

Mark39 — Sat, 21 Jun 2025 20:00:17 GMT

@jimmyg1234 wrote:

No reply of substance

@GD1's post addresses your original post. What more substance do you want?

Re: Suspension of my dd bank info as real reply from sky admin 0

Mark39 — Sat, 21 Jun 2025 20:17:29 GMT

@jimmyg1234 wrote:

Accounts sky

Sorry, that doesn't make sense. Please elaborate.

Re: Suspension of my dd bank info as real reply from sky admin 0

SKY1992bf — Sat, 21 Jun 2025 20:23:10 GMT

@jimmyg1234 You are not addressing sky by posting on here and you won't get a response from them we are a customer helps customer forum only who offer advice on sky policy and products

the advice given in your other thread about suspending payments for 30 days are correct you can't suspend payments

as for cancelling your direct debit that will do nothing other than cause you more problems than answers and won't get any contact from sky other than demands to setup the payment method again or your services will be suspended indefinitely until they are restored or you risk the complete cancellation of your account if no payment is made within 56 days of the first unpaid bill due date

Re: Suspension of my dd bank info as real reply from sky admin 0

MightyQuinn — Sat, 21 Jun 2025 20:08:51 GMT

Hi @jimmyg1234 You do know that you are only communicating with other customers, not Sky customer services? Please see Welcome below. Whatever you do, don't suspend your DD, as this will lead to all sorts of financial difficulties.

Re: Suspension of my dd bank info as real reply from sky admin 0

Mark39 — Sat, 21 Jun 2025 20:20:40 GMT

@SKY1992bf wrote:

the advice given in your other thread about suspending payments for 30 days are correct you can't suspend payments

Thanks, @SKY1992bf I hadn't spotted that. Merged together.

Re: suspend my sky tv for 30 days

Neya2012 — Thu, 28 Aug 2025 21:12:49 GMT

Do not not suspended my account 111,

Re: suspend my sky tv for 30 days

caesarome — Thu, 28 Aug 2025 21:14:37 GMT

@Neya2012

We will not do that as we are customers here like you but what we can say is that if a bill isn't paid the the chances are your services will be restricted until you do pay it in full and reset up your payment method.