topic Re: Payment in Account & Billing

Payment

Roz12 — Fri, 20 Jun 2025 16:58:33 GMT

I am being billed for nothing.

Why am I being charged £18.04?

Re: Payment

Anonymous — Fri, 20 Jun 2025 17:03:39 GMT

@Roz12 Have you recently ended a Sky service? If so, it may be the final bill amount owed to Sky. Check the My Bills section in the My Sky app. It should show you the reason.

Re: Payment

Roz12 — Fri, 20 Jun 2025 17:16:59 GMT

I do not have any subscriptions with sky so why are they charging me £18.04?

Re: Payment

Daniel0210 — Fri, 20 Jun 2025 17:21:24 GMT

@Roz12

Have you previously had a Sky subscription for anything… TV, Broadband/ Talk or a Mobile?

Re: Payment

MightyQuinn — Fri, 20 Jun 2025 17:39:58 GMT

Hi @Roz12 You are only asking other customers. Please see Welcome below. How did they charge you if you never had Sky?

Re: Payment

Roz12 — Fri, 20 Jun 2025 17:42:13 GMT

That is my problem. Why are they taking a payment when I have had nothing to do with sky.

Re: Payment

MightyQuinn — Fri, 20 Jun 2025 17:48:41 GMT

@Roz12 wrote:
That is my problem. Why are they taking a payment when I have had nothing to do with sky.

Hi @Roz12 You didn't answer the question, how did they take the payment?