topic Re: Moving home with gap in Account & Billing

Moving home with gap

Ben0416 — Thu, 19 Jun 2025 17:29:35 GMT

Leaving current property, moving in with parent (who already has sky) for a few weeks until my new property completes. Do I have to cancel my subscription?

Re: Moving home with gap

GD1 — Thu, 19 Jun 2025 17:32:57 GMT

@Ben0416 You'll need to canckl if you're outside a minimum term and sign up again when you move in to your new place.

Re: Moving home with gap

TimmyBGood — Thu, 19 Jun 2025 17:39:53 GMT

@Ben0416

Strictly speaking you don't need to cancel a Sky Television subscription, but that would require continuing to pay the bill...

Not cancelling broadband does somewhat inconvenience anyone moving into the property you are vacating.

Re: Moving home with gap

MightyQuinn — Thu, 19 Jun 2025 17:44:25 GMT

Hi @Ben0416 If you are still within your minimum term, I would book a Home Move when you know your moving in date. Sky don't do payment holidays so you would have to continue payments.

Re: Moving home with gap

Ben0416 — Thu, 19 Jun 2025 18:58:34 GMT

Bizarre that Sky don't have a set procedure in place for this really. I'd be happy to just carry on paying it because it will only be a few weeks but as mentioned above, that will likely inconvenience the people moving into my house. Frustrating.