https://helpforum.sky.com/t5/Account-Billing/SKYID-problem/m-p/5016559#M259175 <P>Hello, I am writing to you with such a problem because I have an account on your website on which I have the most important services connected, including landline internet and an iPad subscription ,but when I bought the phone I used the wrong email on which this subscription is assigned and I do not have an activated sim card because I did not need it and I would like the subscription for this phone to be connected to my main skyid, but when I try to remind the password/login at my old/wrong mail a message pops up that there is no account at this address&nbsp;<SPAN class="">and how can i add this new subscription to my skyid?</SPAN></P><P>&nbsp;</P> Thu, 19 Jun 2025 13:42:43 GMT Renata66 2025-06-19T13:42:43Z https://helpforum.sky.com/t5/Account-Billing/SKYID-problem/m-p/5016559#M259175 <P>Hello, I am writing to you with such a problem because I have an account on your website on which I have the most important services connected, including landline internet and an iPad subscription ,but when I bought the phone I used the wrong email on which this subscription is assigned and I do not have an activated sim card because I did not need it and I would like the subscription for this phone to be connected to my main skyid, but when I try to remind the password/login at my old/wrong mail a message pops up that there is no account at this address&nbsp;<SPAN class="">and how can i add this new subscription to my skyid?</SPAN></P><P>&nbsp;</P> Thu, 19 Jun 2025 13:42:43 GMT https://helpforum.sky.com/t5/Account-Billing/SKYID-problem/m-p/5016559#M259175 Renata66 2025-06-19T13:42:43Z https://helpforum.sky.com/t5/Account-Billing/SKYID-problem/m-p/5016623#M259187 <P>You will need to call Sky and speak to their ID team for help with this,</P> Thu, 19 Jun 2025 15:09:16 GMT https://helpforum.sky.com/t5/Account-Billing/SKYID-problem/m-p/5016623#M259187 caesarome 2025-06-19T15:09:16Z