topic Re: Broadband in Account & Billing

Broadband

Snowymag — Wed, 18 Jun 2025 15:44:30 GMT

I have a broadband account with sky. Do I still need to pay BT for an active landline. If I cancel my bt account will my broadband stop working with sky

Re: Broadband

Mark39 — Wed, 18 Jun 2025 15:48:26 GMT

@Snowymag if you have an old broadband package and Sky are billing you solely for broadband while BT are charging you line rental, you can't cancel.

In those circumstances it would be best to call Sky and change to a current broadband package which is,bundled with the line rental charge.

Re: Broadband

caesarome — Wed, 18 Jun 2025 15:48:58 GMT

@Snowymag

You should have one of the other or are you saying you only have Broadband from Sky but have a talk serice from BT ?

Re: Broadband

Snowymag — Wed, 18 Jun 2025 15:49:59 GMT

Thanks for the answer