topic Payed the overdue payments in Account & Billing

Payed the overdue payments

Rheannonpayne — Wed, 18 Jun 2025 14:02:09 GMT

I have payed the overdue payments of Sky Streaming Tv and also broadband they have both been payed and now trying to reinstaite my streaming tv but is still not working back up and running

Re: Payed the overdue payments

Daniel0210 — Wed, 18 Jun 2025 14:04:57 GMT

@Rheannonpayne
Sky won’t reinstate services until you’ve paid what they believe is owed and set up a new continuous payment method.

If your payment is two or more weeks overdue you will have to pay the next bill as well. (If you’re in arrears for 56+ days Sky can fully terminate your subscription.)

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant, in fact any payment you make over a weekend won’t be processed until the following week.

Re: Payed the overdue payments

Rheannonpayne — Wed, 18 Jun 2025 14:14:30 GMT

I was late paying my monthly payment and paid it last Thursday, I have checked and it is now saying I have 0.00 to pay but my account is not being reinstated

Re: Payed the overdue payments

Daniel0210 — Wed, 18 Jun 2025 14:20:02 GMT

@Rheannonpayne

How late was your payment and how do you normally pay (direct debit or continuous card payment)?