Bill query for Sky broadband package

William112 — Wed, 18 Jun 2025 11:00:23 GMT

I signed up to Sky broadband in April 2025 at €30 a month. But a payment for €56 was taken out if my bank account on 29th May. Could someone explain thus payment to me thanks

Re: Bill query for Sky broadband package

Daniel0210 — Wed, 18 Jun 2025 11:10:34 GMT

@William112
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

topic Bill query for Sky broadband package in Account & Billing

Bill query for Sky broadband package

Re: Bill query for Sky broadband package