topic Re: BroadBand return in Account & Billing

BroadBand return

Rehan1234 — Sun, 15 Jun 2025 14:43:19 GMT

Hi, I have cancelled my broadband subscription and I've been waiting for Sky to send me a pre paid return label but they haven't done so yet. So I request a label myself via their website and i got a return label with the

Unipart Technology Logistics

National Distribution Centre

NDC

(Postcode)

address on it. I just wanna make sure that this is the correct return address for Sky so i dont send it to a wrong address. If anyone know wether this is the correct address or not, please help, thanks a lot

Re: BroadBand return

Daniel0210 — Sun, 15 Jun 2025 14:46:27 GMT

@Rehan1234

It's a CV postcode.

If you’ve successfully cancelled Sky should send out returns packaging (to the address where the account was active) near the end of any cancellation period (which is 14 days for broadband) for any loaned equipment they are expecting back.

Note: Sky may not ask for older hubs back such as the Sky Q hub.

This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Re: BroadBand return

Rehan1234 — Sun, 15 Jun 2025 14:50:30 GMT

I followed the steps in the website you provided and I got a label with this return address:

Unipart Technology Logistics

National Distribution Centre

NDC

but i am not sure if i did it correctly and wether this is the address for sky returns, do you happen to know if this is the meant address?

Re: BroadBand return

caesarome — Sun, 15 Jun 2025 15:09:18 GMT

@Rehan1234

If that it the only shown on the link when you go through the options then it is the correct address. I returned a device earlier his year and that is the address I used.