topic Charged for Netflix twice? in Account & Billing

Charged for Netflix twice?

jileez — Fri, 13 Jun 2025 18:31:44 GMT

I am currently being charged £28 pm (including £3 pm contract discount) for Sky Ultimate TV, which I believe is supposed to include Netflix? But there is also a separate £6pm charge on my bill for Netflix. Am I being charged twice for Netflix?

Re: Charged for Netflix twice?

peter-marlow+1966 — Fri, 13 Jun 2025 18:44:49 GMT

Are you watching Netflix on more than 1 device/ and if so that will be why, Netflix on 1 device is included in your subscription or than 1 device and you start paying for it, i have Netflix premium which means i can watch Netflix on 4 devices and in uhd as and I pay £8.00 with sky

Re: Charged for Netflix twice?

caesarome — Fri, 13 Jun 2025 19:05:04 GMT

@peter-marlow+1966 wrote:

Are you watching Netflix on more than 1 device/ and if so that will be why, Netflix on 1 device is included in your subscription or than 1 device and you start paying for it

Nope, that isn't correct:

https://www.sky.com/help/articles/netflix-faqs

What Netflix plan is included in Ultimate On Demand?
Ultimate On Demand includes the Netflix Standard plan (HD, two screens at the same time) as standard.

@jileez

Is that £6 charge on your Sky bill ?

Re: Charged for Netflix twice?

peter-marlow+1966 — Fri, 13 Jun 2025 19:12:43 GMT

this is what sky charge for Netflix

Re: Charged for Netflix twice?

jileez — Fri, 13 Jun 2025 21:54:56 GMT

Thanks both for the replies

@caesarome my bill has two separate lines

Sky Ultimate TV - Sky entertainment with Netflix: £28

Netflix Standard: £6

If I'm only watching Netflix on my TV should I cancel the £6?

Re: Charged for Netflix twice?

peter-marlow+1966 — Fri, 13 Jun 2025 22:57:59 GMT

Go on the my sky app and check on there

Re: Charged for Netflix twice?

caesarome — Sat, 14 Jun 2025 04:41:04 GMT

@jileez wrote:

If I'm only watching Netflix on my TV should I cancel the £6?

@jileez

You might want to call Sky and ask them about this.