https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5009860#M258278 <P>We have credit sitting in an old account and can't find a way to request a refund. We can log in but it says access restricted once in the account.&nbsp;</P><UL><LI>I called yesterday but didn't seem to get anywhere. We are still Sky customers but have a new account.</LI></UL> Wed, 11 Jun 2025 09:16:50 GMT Zata 2025-06-11T09:16:50Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5009860#M258278 <P>We have credit sitting in an old account and can't find a way to request a refund. We can log in but it says access restricted once in the account.&nbsp;</P><UL><LI>I called yesterday but didn't seem to get anywhere. We are still Sky customers but have a new account.</LI></UL> Wed, 11 Jun 2025 09:16:50 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5009860#M258278 Zata 2025-06-11T09:16:50Z https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5009864#M258279 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4412865">@Zata</a>&nbsp;</P> <P>Do you know if the payment method is still in place on the account ?</P> Wed, 11 Jun 2025 09:19:30 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-Refund/m-p/5009864#M258279 caesarome 2025-06-11T09:19:30Z