topic Broadband social tariff in Account & Billing

Social tariff

CM821 — Tue, 10 Jun 2025 20:46:24 GMT

How do I get the social tariff please as I am on Universal credit

Re: Social tariff

Mark39 — Tue, 10 Jun 2025 20:51:30 GMT

See Sky's help here: https://www.sky.com/help/articles/sky-social-tariff

Re: Social tariff

SKY1992bf — Tue, 10 Jun 2025 20:51:32 GMT

@CM821 only available to broadband customers

so do you have sky broadband has you have posted on the talk board

Broadband social tariff

CM821 — Tue, 10 Jun 2025 21:08:27 GMT

I would like broadband social tariff please

Re: Broadband social tariff

caesarome — Tue, 10 Jun 2025 21:11:55 GMT

@CM821

You have already made a post about this so I have moved your latest to that topic.

You will need to call Sky to apply to this and when you do make sure you have your national insurance number to hand.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Broadband social tariff

Daniel0210 — Wed, 11 Jun 2025 02:37:17 GMT

@CM821
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff

The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.

Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
The linked Sky mobile deal is only for 12 months.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The broadband part of the social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.