https://helpforum.sky.com/t5/Account-Billing/Old-Sky-Q-box/m-p/5009573#M258243 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4412669">@Marcushall</a>&nbsp;</P> <P>You should do. Return it asap.&nbsp;<BR /><STRONG><BR />Keep your proof of posting.</STRONG><BR /><BR />Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse. <BR /><BR />Once you have returned it post again on this thread and we can potentially get you some help,through the Messaging Team on here.&nbsp;</P> Tue, 10 Jun 2025 19:51:05 GMT Daniel0210 2025-06-10T19:51:05Z https://helpforum.sky.com/t5/Account-Billing/Old-Sky-Q-box/m-p/5009571#M258242 <P>I previously failed to return a SKY Q box and was charged for retaining it. Can I return it now and will I receive a refund?&nbsp;</P> Tue, 10 Jun 2025 19:47:32 GMT https://helpforum.sky.com/t5/Account-Billing/Old-Sky-Q-box/m-p/5009571#M258242 Marcushall 2025-06-10T19:47:32Z https://helpforum.sky.com/t5/Account-Billing/Old-Sky-Q-box/m-p/5009573#M258243 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4412669">@Marcushall</a>&nbsp;</P> <P>You should do. Return it asap.&nbsp;<BR /><STRONG><BR />Keep your proof of posting.</STRONG><BR /><BR />Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse. <BR /><BR />Once you have returned it post again on this thread and we can potentially get you some help,through the Messaging Team on here.&nbsp;</P> Tue, 10 Jun 2025 19:51:05 GMT https://helpforum.sky.com/t5/Account-Billing/Old-Sky-Q-box/m-p/5009573#M258243 Daniel0210 2025-06-10T19:51:05Z