https://helpforum.sky.com/t5/Account-Billing/Payments/m-p/5009511#M258230 <P>2 payments from my bank were taken and I didn't want them to take 2</P> Tue, 10 Jun 2025 18:38:35 GMT Emily66666 2025-06-10T18:38:35Z https://helpforum.sky.com/t5/Account-Billing/Payments/m-p/5009511#M258230 <P>2 payments from my bank were taken and I didn't want them to take 2</P> Tue, 10 Jun 2025 18:38:35 GMT https://helpforum.sky.com/t5/Account-Billing/Payments/m-p/5009511#M258230 Emily66666 2025-06-10T18:38:35Z https://helpforum.sky.com/t5/Account-Billing/Payments/m-p/5009514#M258231 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4412624">@Emily66666</a>&nbsp;<BR />Have you made an unnecessary manual payment? If you have a continuous payment method set up you should never need to make a manual payment. Once the original planned payment has been processed a credit should appear on your Sky account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would suggest NOT making any manual payments unless requested to by Sky.<BR /><BR />If you prefer, once your extra payment is showing as a credit, we can perhaps get you some help in getting it refunded (within the standard 3-5 working days) through the Messaging Team on here. Let us know on this thread if you want to do that <STRONG>having confirmed it’s now showing as a credit.</STRONG></P> Tue, 10 Jun 2025 18:43:53 GMT https://helpforum.sky.com/t5/Account-Billing/Payments/m-p/5009514#M258231 Daniel0210 2025-06-10T18:43:53Z