topic Monthly payment in Account & Billing

Monthly payment

Showleek — Tue, 10 Jun 2025 13:28:22 GMT

I would like to discuss a new payment as my monthly payment has risen and I can't afford the new figure

Re: Monthly payment

MightyQuinn — Tue, 10 Jun 2025 13:29:44 GMT

Hi @Showleek You will need to contact Sky to discuss that.

Re: Monthly payment

GD1 — Tue, 10 Jun 2025 13:30:11 GMT

@Showleek You will need to call Sky to discuss any new deals.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Monthly payment

PandJ2020 — Tue, 10 Jun 2025 13:30:12 GMT

@Showleek wrote:
I would like to discuss a new payment

With other customers?

I think you'd be better discussing that with Sky?

Re: Monthly payment

Daniel0210 — Tue, 10 Jun 2025 13:32:45 GMT

@Showleek
If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.