topic Re: Suggest in Account & Billing

Suggest

Janine31 — Mon, 09 Jun 2025 12:09:57 GMT

I haven't used my sky q for over 5 years was still paying it and didn't know I've been asked return it but I don't know where it is I know I'm going to get charged but anyone know how much it is please

Re: Suggest

Daniel0210 — Mon, 09 Jun 2025 12:24:03 GMT

@Janine31

Thats 5 years of unused subscription you've paid for!

The charge depends on what equipment you haven’t returned

Sky Q 1TB box - up to £117
Sky Q 2TB box - up to £135
Sky Q Mini box - up to £52
Sky Max Hub - up to £75
Sky Broadband Hub - up to £53
Sky Max Pod - up to £68
Sky Broadband Booster - up to £33

Re: Suggest

Mark39 — Mon, 09 Jun 2025 12:35:16 GMT

@Janine31 have you now cancelled?

Re: Suggest

Invisiblename — Mon, 09 Jun 2025 16:24:33 GMT

@Janine31 wrote:
I haven't used my sky q for over 5 years was still paying it and didn't know I've been asked return it but I don't know where it is I know I'm going to get charged but anyone know how much it is please

Blimey! More money than............ comes to mind! Please tell us that you have followed the correct process to cancel your subscription

Re: Suggest

Janine31 — Mon, 09 Jun 2025 18:04:14 GMT

When i re done my contract it was only then I knew about it so cancelled it

Re: Suggest

Janine31 — Mon, 09 Jun 2025 18:05:46 GMT

It was the mini box thank you for the information

Re: Suggest

Janine31 — Mon, 09 Jun 2025 18:06:49 GMT

I have yes