topic Re: SKY ipex order in Account & Billing

SKY ipex order

Craigdarragh — Fri, 06 Jun 2025 11:32:46 GMT

I am transferring from BT to Fibrus for my internet and telephone provision.

I am migrating my phone number to Fibrus but they advise they cannot do this as there is an ipex order by Sky.

I ceased my Sky TV service approx. 7 years ago - my telephone number

Can you help to remove the ipex order?

Re: SKY ipex order

Daniel0210 — Fri, 06 Jun 2025 11:51:53 GMT

@Craigdarragh
This is a customer led discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.

Personally I've never heard of an ipex order.

Re: SKY ipex order

TimmyBGood — Fri, 06 Jun 2025 20:30:49 GMT

@Daniel0210 wrote:

Personally I've never heard of an ipex order.

'IP Exchange'

" Our managed number portability service lets your customers keep their existing numbers when they move onto your network. "

https://www.btwholesale.com/products-and-services/voice/ip-exchange.html