Credit refund

Njb1973 — Fri, 06 Jun 2025 18:04:13 GMT

I cancelled my sky in and I have credit on my account. How do I get that back?

Re: Credit refund

caesarome — Fri, 06 Jun 2025 18:15:58 GMT

@Njb1973

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: Credit refund

Addie15 — Sat, 07 Jun 2025 10:08:06 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Njb1973.

topic Credit refund in Account & Billing

Credit refund

Re: Credit refund

Re: Credit refund