topic Re: Change payment date in Account & Billing

Change payment date

SSkinner — Tue, 03 Jun 2025 14:26:22 GMT

I'm trying to change my payment date after my payday was moved at work but no matter where I try to do so on the app, via the sky q box or the website I constantly get a message saying technical issues prevent it.

I cannot phone as I am not the named account holder though I am the person that pays the bills

Re: Change payment date

Anonymous — Tue, 03 Jun 2025 14:30:45 GMT

@SSkinner Can the person who is the named account holder phone Sky to make the change you want?

Re: Change payment date

PandJ2020 — Tue, 03 Jun 2025 14:31:00 GMT

@SSkinner wrote:
I cannot phone as I am not the named account holder though I am the person that pays the bills

Get the account holder to call?

Re: Change payment date

SSkinner — Tue, 03 Jun 2025 14:34:42 GMT

unfortunately no as they are away until next month, just wondering why sky haven't fixed this issue