topic Re: Technical difficulties when tryig to renew tv and broadband contract in Account & Billing

Technical difficulties when tryig to renew tv and broadband contract

Holmeskim — Sun, 01 Jun 2025 07:50:06 GMT

I have been trying to renew my tv and broadband contract for weeks, it let's me view the tv renewal but as soon as I select to view broadband options I get a "technical difficulties please try later message" message.

I'm now on a rolling contract with an astronomical monthly fee but I can't renew it. Any ideas?

Re: Technical difficulties when tryig to renew tv and broadband contract

PandJ2020 — Sun, 01 Jun 2025 08:30:23 GMT

@Holmeskim wrote:
Any ideas?

Call Sky?

Re: Technical difficulties when tryig to renew tv and broadband contract

Mark39 — Sun, 01 Jun 2025 08:31:29 GMT

Give Sky a call. Speak to cancellations/retentions.

Re: Technical difficulties when tryig to renew tv and broadband contract

caesarome — Sun, 01 Jun 2025 08:31:48 GMT

@Holmeskim

You will have to call Sky to get your order placed.

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.