topic Switch credit - they lie in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Switch-credit-they-lie/m-p/4999921#M256897 <P>Been chasing my £200 switch credit since 7th April to now be told they will only credit £100.</P><P>I had been advised on 3 calls prior to me coming back to Sky that a note had been put on my account for upto £200 to switch from Virgin, £100 for TV and £100 for broadband.<BR />I am now 5 emails in from switch credit team where they are now stating max of £100 total despite saying in one email earlier today £100 per product. &nbsp;When I pointed out I have two products they've come back with no max £100</P><P>not impressed with this at all.</P> Fri, 30 May 2025 22:24:26 GMT Bagpuss2022 2025-05-30T22:24:26Z Switch credit - they lie https://helpforum.sky.com/t5/Account-Billing/Switch-credit-they-lie/m-p/4999921#M256897 <P>Been chasing my £200 switch credit since 7th April to now be told they will only credit £100.</P><P>I had been advised on 3 calls prior to me coming back to Sky that a note had been put on my account for upto £200 to switch from Virgin, £100 for TV and £100 for broadband.<BR />I am now 5 emails in from switch credit team where they are now stating max of £100 total despite saying in one email earlier today £100 per product. &nbsp;When I pointed out I have two products they've come back with no max £100</P><P>not impressed with this at all.</P> Fri, 30 May 2025 22:24:26 GMT https://helpforum.sky.com/t5/Account-Billing/Switch-credit-they-lie/m-p/4999921#M256897 Bagpuss2022 2025-05-30T22:24:26Z Re: Switch credit - they lie https://helpforum.sky.com/t5/Account-Billing/Switch-credit-they-lie/m-p/4999954#M256898 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3585785">@Bagpuss2022</a>&nbsp;</P> <P>This link explains how to register a complaint which you might want to do:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Sat, 31 May 2025 04:34:16 GMT https://helpforum.sky.com/t5/Account-Billing/Switch-credit-they-lie/m-p/4999954#M256898 caesarome 2025-05-31T04:34:16Z