topic Re: contact email address in Account & Billing

contact email address

WINDYMILLER1066 — Fri, 30 May 2025 19:30:43 GMT

I control 2 online accounts,1 for me and 1 for my elderly mum..im changing my broadband service provider and want both accounts to send info to my new email address.When i try to set it up it says i cant use this email address as it is already associated with another account...Am i going to have to create a new additional email account for this ?

Re: contact email address

MightyQuinn — Fri, 30 May 2025 19:35:54 GMT

Hi @WINDYMILLER1066 I'm afraid that the email address must be unique on each account. I would set up a gmail account and auto forward messages to your account.

Re: contact email address

GD1 — Fri, 30 May 2025 19:33:54 GMT

@WINDYMILLER1066 Each account needs a seperate email address asociated with it, so yes you'll need to create and email account with google or outlook.

Re: contact email address

Ns6 — Fri, 30 May 2025 21:49:30 GMT

I think this consideration is great