topic Re: Cancel in Account & Billing

Cancel

jockney1 — Tue, 27 May 2025 15:20:20 GMT

Cancel sky online

Re: Cancel

Annie+UK — Tue, 27 May 2025 15:23:54 GMT

This forum is primarily customer-to-customer help, you're not talking to Sky support

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: Cancel

caesarome — Tue, 27 May 2025 15:30:43 GMT

@jockney1

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Cancel

Daniel0210 — Tue, 27 May 2025 15:31:43 GMT

@jockney1

To cancel your TV subscription fully (as you originally posted on the Sky+ board), if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.