topic Re: Contact number Ireland in Account & Billing

Contact number Ireland

Adorns — Sat, 14 Sep 2024 12:53:06 GMT

No contact number for Sky customer service Ireland to be found anywhere. The elusive 0818 number cannot be called from my network provider and is not showing anywhere irregardless of my search to contact them or have them call me . Anybody I have spoken to has not been of any help with two issues relating to my account that have not been answered on the forum, in the store where I made my purchase, or with the bot messenger. Please can someone from Sky reach out this is most frustrating.

Re: Contact number Ireland

Daniel0210 — Sat, 14 Sep 2024 12:56:46 GMT

@Adorns

I believe the Sky Ireland Customer Service Centre is not open over a weekend.

You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

Re: Contact number Ireland

SKY1992bf — Sat, 14 Sep 2024 12:56:15 GMT

@Adorns No one from sky will reach out because of this forum post

ireland customer service does not operate at weekends

so try calling Monday

Re: Contact number Ireland

Adorns — Sat, 14 Sep 2024 15:06:43 GMT

@Daniel0210 Thanks for you reply but I've read the same response to similar posts on the forum about the contact number not displaying. As I already mentioned that my mobile network does not allow calls to 0818 numbers, as well as that the 0818 number is not even showing when I search for it where you have mentioned, just the 0333 UK number which is useless to me. Including the landline number which I do not have. Also I am aware they do not operate on weekends.

Re: Contact number Ireland

Adorns — Sat, 14 Sep 2024 15:10:55 GMT

@SKY1992bf Thanks for your reply i am aware they will not reach out, I was posting about how frustrating it is. Also I am aware they do not operate on weekends hence why i am posting in the forum to see if there is an alternative solution which seems not likely.

Re: Contact number Ireland

Daniel0210 — Sat, 14 Sep 2024 15:15:43 GMT

@Adorns

I have just gone onto the link I provided earlier and changed the flag to ROI. The number displayed now starts 1800 which I haven't seen before so possibly recently changed.

Re: Contact number Ireland

Daniel0210 — Mon, 16 Sep 2024 09:53:49 GMT

@Adorns

Going back into that link this morning the number is again showing the previous 0818 number.

Re: Contact number Ireland

Romeo2 — Mon, 16 Sep 2024 10:24:38 GMT

**bleep** Service an absolute disgrace 😒 No customer service no

Recommend you Virgin Media or eir Broadband.

Re: Contact number Ireland

Mark39 — Mon, 16 Sep 2024 10:45:21 GMT

@Romeo2 wrote:

**bleep** Service an absolute disgrace 😒 No customer service no

Recommend you Virgin Media or eir Broadband.

You mean no number for customer services? Sure there is.

Re: Contact number Ireland

Daniel0210 — Mon, 16 Sep 2024 10:48:03 GMT

@Romeo2

See post two above for contact method.

Re: Contact number Ireland

Walker3 — Tue, 24 Sep 2024 15:45:36 GMT

Having same problem as other user . Number indicated does not work . Tried setting up new mobile account - 13 days later still no SIM or any way to contact Sky Ireland to find out why delay . Terrible customer service and no idea how they will build market share

Re: Contact number Ireland

Mark39 — Tue, 24 Sep 2024 15:59:11 GMT

@Walker3 wrote:

Having same problem as other user . Number indicated does not work . Tried setting up new mobile account - 13 days later still no SIM or any way to contact Sky Ireland to find out why delay . Terrible customer service and no idea how they will build market share

You mean the 0818 number?

Re: Contact number Ireland

Walker3 — Tue, 24 Sep 2024 16:02:00 GMT

Yes

Re: Contact number Ireland

Mark39 — Tue, 24 Sep 2024 16:06:21 GMT

@Walker3 looks like it has changed again. See the usual link: https://www.sky.com/help/home

Re: Contact number Ireland

Walker3 — Tue, 24 Sep 2024 16:21:20 GMT

Appreciate the help but using ROI flag this 0333 number says not available when one rings it . Sky must have the worst customer service interaction of any provider out there . May just cancel within cooling off period - if it's this bad before I get the account operating , ongoing support likely to reflect this experience . Bot support really poor also . Can't believe how difficult it is to speak to a human being and this is at the sales stage .

Re: Contact number Ireland

Daniel0210 — Tue, 24 Sep 2024 16:23:36 GMT

@Walker3 wrote:

Appreciate the help but using ROI flag this 0333 number …

@Walker3

I've just checked the link and changing the flag in the bottom corner to the ROI flag brings an 0818 for me.

Re: Contact number Ireland

Mark39 — Tue, 24 Sep 2024 16:31:12 GMT

Odd. For me I get a 1800 number, but in incognito mode, the 0818 number. Must be a cookies thing.

Re: Contact number Ireland

Walker3 — Tue, 24 Sep 2024 16:31:42 GMT

Thanks . Refreshed on iPad and got that number. Will try tomorrow as have run out of patience today. It's like a roulette table - every time you spin , a new number turns up and none of them are winners 😂.

Re: Contact number Ireland

Daniel0210 — Tue, 24 Sep 2024 17:05:43 GMT

@Mark39 wrote:

Odd. For me I get a 1800 number, but in incognito mode, the 0818 number.

@Mark39

That number (1800) came up for me last week but a bit later it had reverted back to 0818.

Re: Contact number Ireland

Mickey8 — Tue, 26 Nov 2024 12:02:28 GMT

Can someone just put up the full 1800 number and not just the 4 digits