topic Re: Sky ID in Account & Billing

Sky ID

Sean1213 — Mon, 26 May 2025 12:37:51 GMT

Hi,

I created a Sky Id, but it never asked my about account no or payment method, so. How can I connect the sky ID with my account no?

Thank you.

Re: Sky ID

caesarome — Mon, 26 May 2025 12:54:59 GMT

@Sean1213

Give this a try:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

Re: Sky ID

Sean1213 — Mon, 26 May 2025 13:14:30 GMT

I need a link for Ireland not UK. Thanks

Re: Sky ID

Mark39 — Mon, 26 May 2025 13:22:14 GMT

@Sean1213 wrote:

I need a link for Ireland not UK. Thanks

Change the flag in the bottom right corner to Ireland, before using the link already provided.

Re: Sky ID

Sean1213 — Mon, 26 May 2025 13:26:21 GMT

It is with Ireland. Is it another option? Thanks

Re: Sky ID

Mark39 — Mon, 26 May 2025 13:32:41 GMT

@Sean1213 wrote:
It is with Ireland. Is it another option? Thanks

Try this direct link https://www.sky.com/help/articles/sky-id-cant-access-all-my-services-tv-broadband-talk

Re: Sky ID

Sean1213 — Mon, 26 May 2025 14:17:32 GMT

Is not working. It is a problem from your website, I'm connected with the correct contry, I've tried to find the correct website for Iraland. So I don't know how to do this, but please I need your help. Also, when I'm trying to contact an assistance it is from UK. Could you please help me?

Re: Sky ID

Mark39 — Mon, 26 May 2025 14:24:51 GMT

@Sean1213 note we're customers here, not Sky advisers. The link works perfectly well for me, so there's no issue with Sky's website. Try a different browser or device.

If you want to speak to Sky you can find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

As before, make sure you're using the Ireland website before using the link. It will be an 0818 number. If you reach an 03xx number, you're still on the UK website.

Re: Sky ID

Sean1213 — Mon, 26 May 2025 14:40:53 GMT

Thank you so much for your support!