Free Ultra HD trial

DavidNewcastle — Mon, 26 May 2025 10:54:53 GMT

How do cancel a free UHD trial before I start getting billed for it?

Re: Free Ultra HD trial

peter-marlow+1966 — Mon, 26 May 2025 11:17:28 GMT

Call sky and give them 31 days notice to cancel, do you have sky glass or stream, if so go on the the my sky app and you can remove it from there

Re: Free Ultra HD trial

DavidNewcastle — Mon, 26 May 2025 19:55:53 GMT

Thanks Peter. I'm pretty sure the offer was for one free month UHD (it might have been two) after which I could cancel, or keep it and there woud be a monthly charge. I don't think a notice period was mentioned (and it wouldn't really work if it was a one-month offer) I've been onto my MySky app and I can see I have the UHD extension, and the charge, but after 40 minutes trying, I cannot find how to cancel it. It's only a few quid, but after trying it, I don't really want yet another add-on, and I thought there were new rules about this sort of tactic by companies, i.e. free, short period trials that you struggle to get out of, and end up accepting. Thanks again for your help though, and if you can think of anything else, please let me know. Cheers, David.

topic Re: Free Ultra HD trial in Account & Billing

Free Ultra HD trial

Re: Free Ultra HD trial

Re: Free Ultra HD trial