topic Re: Sky tv cancelled in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Sky-tv-cancelled/m-p/4993039#M256239 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4399240">@Chippychick12</a>&nbsp;<BR />Refunds should normally take about 6 weeks from your last day of connection, but recent posts on here suggest in some cases it is taking longer. <BR /><BR />We can potentially help you get it refunded within 3-5 working days via the Messaging Team on here if you wish. Let us know on this thread if you want to do that. <BR /><BR />Note that if your payment method has been cancelled Sky will either have to reinstate your payment method or manually raise a cheque via a back office team and post it to you so it’ll it further delayed.<BR /><BR /><STRONG>Before we can escalate it to Sky please confirm in your reply whether the payment method is still active. </STRONG></P> Fri, 23 May 2025 15:57:36 GMT Daniel0210 2025-05-23T15:57:36Z Sky tv cancelled https://helpforum.sky.com/t5/Account-Billing/Sky-tv-cancelled/m-p/4993035#M256238 <P>Cancelled sky tv now says I'm 12.00 in credit how do I get this back please&nbsp;</P> Fri, 23 May 2025 15:56:03 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-tv-cancelled/m-p/4993035#M256238 Chippychick12 2025-05-23T15:56:03Z Re: Sky tv cancelled https://helpforum.sky.com/t5/Account-Billing/Sky-tv-cancelled/m-p/4993039#M256239 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4399240">@Chippychick12</a>&nbsp;<BR />Refunds should normally take about 6 weeks from your last day of connection, but recent posts on here suggest in some cases it is taking longer. <BR /><BR />We can potentially help you get it refunded within 3-5 working days via the Messaging Team on here if you wish. Let us know on this thread if you want to do that. <BR /><BR />Note that if your payment method has been cancelled Sky will either have to reinstate your payment method or manually raise a cheque via a back office team and post it to you so it’ll it further delayed.<BR /><BR /><STRONG>Before we can escalate it to Sky please confirm in your reply whether the payment method is still active. </STRONG></P> Fri, 23 May 2025 15:57:36 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-tv-cancelled/m-p/4993039#M256239 Daniel0210 2025-05-23T15:57:36Z