https://helpforum.sky.com/t5/Account-Billing/Balance-refund/m-p/4992520#M256202 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3636406">@Sinky30</a>&nbsp;</P> <P>Was this after cancelling a subscription?&nbsp;Refunds should normally take about 6 weeks from your last day of connection, but recent posts on here suggest in some cases it is taking longer. <BR /><BR />We can potentially help you get it refunded within 3-5 working days via the Messaging Team on here if you wish. Let us know on this thread if you want to do that. <BR /><BR />Note that if your payment method has been cancelled Sky will either have to reinstate your payment method or manually raise a cheque via a back office team and post it to you so it’ll it further delayed.<BR /><BR /><STRONG>Before we can escalate it to Sky please confirm in your reply if it’s currently showing as a credit on your Sky account and whether the payment method is still active. </STRONG></P> Fri, 23 May 2025 03:29:46 GMT Daniel0210 2025-05-23T03:29:46Z https://helpforum.sky.com/t5/Account-Billing/Balance-refund/m-p/4992509#M256199 <P>Hi I have been on the phone all day try to get though to get someone to send back my&nbsp;Balance refund from my sky Account</P><P>&nbsp;</P> Fri, 23 May 2025 00:24:26 GMT https://helpforum.sky.com/t5/Account-Billing/Balance-refund/m-p/4992509#M256199 Sinky30 2025-05-23T00:24:26Z https://helpforum.sky.com/t5/Account-Billing/Balance-refund/m-p/4992520#M256202 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3636406">@Sinky30</a>&nbsp;</P> <P>Was this after cancelling a subscription?&nbsp;Refunds should normally take about 6 weeks from your last day of connection, but recent posts on here suggest in some cases it is taking longer. <BR /><BR />We can potentially help you get it refunded within 3-5 working days via the Messaging Team on here if you wish. Let us know on this thread if you want to do that. <BR /><BR />Note that if your payment method has been cancelled Sky will either have to reinstate your payment method or manually raise a cheque via a back office team and post it to you so it’ll it further delayed.<BR /><BR /><STRONG>Before we can escalate it to Sky please confirm in your reply if it’s currently showing as a credit on your Sky account and whether the payment method is still active. </STRONG></P> Fri, 23 May 2025 03:29:46 GMT https://helpforum.sky.com/t5/Account-Billing/Balance-refund/m-p/4992520#M256202 Daniel0210 2025-05-23T03:29:46Z https://helpforum.sky.com/t5/Account-Billing/Balance-refund/m-p/4992854#M256228 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3636406">@Sinky30</a></SPAN>.</P> Fri, 23 May 2025 12:27:21 GMT https://helpforum.sky.com/t5/Account-Billing/Balance-refund/m-p/4992854#M256228 Addie15 2025-05-23T12:27:21Z