https://helpforum.sky.com/t5/Account-Billing/Can-t-order-new-package-online/m-p/4988261#M255738 <P>I tried ordering TV and Broadband online but after putting all my details in it says cannot continue online and to ring <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT>, but when I rang it said it couldn't connect my mobile number to an account, but I don't have an account as I'm trying to be a new customer</P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7" color="#999999">Moderator Actions: removed phone number</FONT></P> Mon, 19 May 2025 09:13:01 GMT LisaRed 2025-05-19T09:13:01Z https://helpforum.sky.com/t5/Account-Billing/Can-t-order-new-package-online/m-p/4988261#M255738 <P>I tried ordering TV and Broadband online but after putting all my details in it says cannot continue online and to ring <FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT>, but when I rang it said it couldn't connect my mobile number to an account, but I don't have an account as I'm trying to be a new customer</P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7" color="#999999">Moderator Actions: removed phone number</FONT></P> Mon, 19 May 2025 09:13:01 GMT https://helpforum.sky.com/t5/Account-Billing/Can-t-order-new-package-online/m-p/4988261#M255738 LisaRed 2025-05-19T09:13:01Z https://helpforum.sky.com/t5/Account-Billing/Can-t-order-new-package-online/m-p/4988274#M255739 <P>any better going through this link&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395344">@LisaRed</a>&nbsp;?</P><P>&nbsp;</P><P><A title="Sky" href="https://www.sky.com/tv" target="_self">https://www.sky.com/tv</A>&nbsp;</P> Sun, 18 May 2025 16:53:22 GMT https://helpforum.sky.com/t5/Account-Billing/Can-t-order-new-package-online/m-p/4988274#M255739 mike+simmonds 2025-05-18T16:53:22Z