https://helpforum.sky.com/t5/Account-Billing/My-sky-app/m-p/4988224#M255734 <P>It's OK.&nbsp; Switching phone off then uninstalling and re installing has worked&nbsp;</P> Sun, 18 May 2025 15:54:38 GMT JAYVE 2025-05-18T15:54:38Z https://helpforum.sky.com/t5/Account-Billing/My-sky-app/m-p/4988197#M255732 <P>Since the Sky Q outage I can't sign into my sky app.&nbsp; It asks for my postcode.&nbsp; I have put it in but states error occurred.&nbsp; I have tried with and without the space.&nbsp; With capitals and without.&nbsp; I don't have a 0 in my postcode&nbsp;</P> Sun, 18 May 2025 15:29:50 GMT https://helpforum.sky.com/t5/Account-Billing/My-sky-app/m-p/4988197#M255732 JAYVE 2025-05-18T15:29:50Z https://helpforum.sky.com/t5/Account-Billing/My-sky-app/m-p/4988220#M255733 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4395299">@JAYVE</a>&nbsp; &nbsp;Have you tried deleting the App, rebooting your device and then reinstall it again?</P> Sun, 18 May 2025 15:50:01 GMT https://helpforum.sky.com/t5/Account-Billing/My-sky-app/m-p/4988220#M255733 MightyQuinn 2025-05-18T15:50:01Z https://helpforum.sky.com/t5/Account-Billing/My-sky-app/m-p/4988224#M255734 <P>It's OK.&nbsp; Switching phone off then uninstalling and re installing has worked&nbsp;</P> Sun, 18 May 2025 15:54:38 GMT https://helpforum.sky.com/t5/Account-Billing/My-sky-app/m-p/4988224#M255734 JAYVE 2025-05-18T15:54:38Z