topic Re: Credit refund after leaving Sky in Account & Billing

Credit refund after leaving Sky

MagdaCz — Wed, 14 May 2025 16:00:45 GMT

I left sky and have Credit on my account, How i can get the refund in my bank account please

Re: Credit refund after leaving Sky

caesarome — Wed, 14 May 2025 16:03:30 GMT

@MagdaCz

Is your payment method still in place ?

Re: Credit refund after leaving Sky

MagdaCz — Sun, 18 May 2025 14:20:59 GMT

Yes

Re: Credit refund after leaving Sky

Daniel0210 — Sun, 18 May 2025 14:35:53 GMT

@MagdaCz
I’ve escalated your post to Sky and their Messaging Team should contact you later.

Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Credit refund after leaving Sky

Lisa-P1987 — Sun, 18 May 2025 14:36:43 GMT

Thanks for escalating this. We’ve sent MagdaCz an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.