topic Re: Returning equipment in Account & Billing

Returning equipment

Raindash — Sat, 17 May 2025 10:00:45 GMT

You sent me two sets of packaging to return my Sky equipment as I have too many items for one. However you only sent one returns label. Please can you send another returns label?

Equipment Return

Raindash — Sat, 17 May 2025 10:13:51 GMT

I only have one returns label when I need two. Please can you send another one?

Re: Equipment Return

Annie+UK — Sat, 17 May 2025 10:16:47 GMT

Phone Sky

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: Returning equipment

caesarome — Sat, 17 May 2025 11:22:30 GMT

@Raindash

If you have a printer then you can print your own return label via this link:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.