Deceased Account Holder

Stephen195 — Tue, 13 May 2025 18:54:22 GMT

Sky are asking me for payment for my fathers Sky Subscription

This account was for my Father who has recently passed away.

Although the account was in my name, it was at his property - how do I cancel this account - I also have an account with sky?

Re: Deceased Account Holder

GD1 — Tue, 13 May 2025 18:58:23 GMT

@Stephen195 You will need to call Sky the account as it's in your name you're still liable until you do unfortunately.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

topic Re: Deceased Account Holder in Account & Billing

Deceased Account Holder

Re: Deceased Account Holder