topic Re: VIP REWARDS in Account & Billing

VIP REWARDS

Mrsimba13 — Tue, 13 May 2025 06:31:07 GMT

Been with sky for well overc20 years .a diamond member . Now it's saying I'm only a gold member ??

Daniel0210 — Tue, 13 May 2025 06:52:58 GMT

Have you recently completed a Sky Home Move or changed your TV subscription to Glass or Stream?

Mrsimba13 — Wed, 14 May 2025 11:25:02 GMT

No not changed a thing been with them 25yrs

Daniel0210 — Wed, 14 May 2025 11:28:44 GMT

If that is 25 years unbroken service then give Sky a call to discuss it. They may need to pass it to a back office team to investigate.