Cancel contract

ZH — Fri, 09 May 2025 22:10:33 GMT

I want to cancel my TV and broadband contract please

Re: Cancel contract

Mark39 — Fri, 09 May 2025 22:18:06 GMT

Call Sky to give the notice required. You can't cancel via this public forum.

Re: Cancel contract

Daniel0210 — Fri, 09 May 2025 23:40:19 GMT

@ZH
To cancel your TV subscription fully, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

🔹

If you’re moving to another ISP you could use the One Touch Switching system which is explained in this link ~ NOTE: it only applies to broadband and Talk and not a TV subscription
https://www.uswitch.com/broadband/guides/one-touch-switch/

If you are cancelling Broadband/Talk altogether you need to contact Sky and give the required notice of 14 days. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.

Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.

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Cancel contract

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