topic Re: Contacting Sky by email in Account & Billing

Contacting Sky by email

Bondgirlisback — Fri, 09 May 2025 13:52:57 GMT

I would like to discuss issues with my renewal in July, but I have difficulty using the phone.

Can I contact Sky by email

MightyQuinn — Fri, 09 May 2025 13:54:18 GMT

Hi @Bondgirlisback I'm afraid that Sky don't use email for communication. Perhaps try Chat.

Daniel0210 — Fri, 09 May 2025 14:12:10 GMT

@Bondgirlisback
It may be worth registering with the Sky Accessibility Team who may be able to help now or in the future. Once registered there are also different methods of communication with this team other than phoning so have a look here… ~

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance