topic Billing in Account & Billing

Billing

Aneeil — Fri, 09 May 2025 12:00:24 GMT

Hi,

i payed double payment last month (over payment ) so still I see this month bill. Why should I pay again this month. Last month I payed 48 pounds extra. Can you please help on this

Re: Billing

caesarome — Fri, 09 May 2025 12:10:56 GMT

@Aneeil

After you made this extra payment do you see a credit on your account because if you do what should happen is that credit will be used to pay for this months bill so that no money is taken from your payment method.

Re: Billing

peter-marlow+1966 — Fri, 09 May 2025 16:21:15 GMT

The over payment will be credited to your account and taken off your next bill as part or full payment for next bill

Re: Billing

Aneeil — Fri, 09 May 2025 17:16:32 GMT

So this month May 10th I no need to pay EMI of 48 pounds Right

Re: Billing

peter-marlow+1966 — Fri, 09 May 2025 17:23:31 GMT

Well when I have made extra payments for my tv broadband, mobile bills I have never had the next months money for that bill taken in the direct debit, for example in March I paid my sky bills by my direct debit, and because I was going to london for a day out I paided all three bills again in March so had credit on all my accounts and no direct debit payments were taken from my bank account last month in the uk

Re: Billing

caesarome — Fri, 09 May 2025 18:18:12 GMT

@Aneeil wrote:

So this month May 10th I no need to pay EMI of 48 pounds Right

If you have a credit of £48 or more on your account @Aneeil then the credit will be used to pay the bill so you do not need to do anything if this is the case.