topic Re: Not right in Account & Billing

Not right

BenMartin — Fri, 09 May 2025 09:09:02 GMT

Out of contact price for Wi-Fi is almost double need help with changing providers or renewing contract if possible

Re: Not right

caesarome — Fri, 09 May 2025 09:11:18 GMT

To see if Sky will offer you a new discount if you will agree to a new contract you will need to call them as we are customers on here so can not do anything for you.

If you want to change broadband providers then just sign up to a new provider as per the switch service that now operates:

https://www.ofcom.org.uk/phones-and-broadband/switching-provider/switching-broadband-provider

Re: Not right

Daniel0210 — Fri, 09 May 2025 09:50:31 GMT

@BenMartin
If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.