topic Re: Payment in Account & Billing

Payment

Tash1976 — Fri, 09 May 2025 08:55:14 GMT

Why won't it let me make payment on phone

Re: Payment

caesarome — Fri, 09 May 2025 08:58:29 GMT

@Tash1976

If you have a payment method setup then there should be no need to make a payment on the phone so how is your bill paid each month do Sky take it automatically from you ?

Re: Payment

Tash1976 — Fri, 09 May 2025 09:03:24 GMT

It comes out of my bank but wages did not go in till today so just wanted to pay my bill but won't let me

Re: Payment

PandJ2020 — Fri, 09 May 2025 09:06:40 GMT

@Tash1976 wrote:
It comes out of my bank but wages did not go in till today so just wanted to pay my bill but won't let me

If you haven't been asked to make a manual payment then don't.

Are your services currently restricted?

When did the payment bounce? (A second will be reattemped 10 days later before restrictions)

Re: Payment

Tash1976 — Fri, 09 May 2025 09:07:51 GMT

It bounced yesterday second time

Re: Payment

caesarome — Fri, 09 May 2025 09:09:12 GMT

@Tash1976

Are your services restricted ?

What does it say on your Sky bill ?