topic Re: Rewards are not appropriate in Account & Billing

Rewards are not appropriate

Barnet+Una — Wed, 07 May 2025 11:26:39 GMT

I don't have Sky Sports or Sky Kids in my package yet my VIP Rewards are always sports and kids related. Methinks Sky need a new Marketing Director LOL

Re: Rewards are not appropriate

BenJoBanjo — Wed, 07 May 2025 11:36:51 GMT

@Barnet+Una wrote:
I don't have Sky Sports or Sky Kids in my package yet my VIP Rewards are always sports and kids related. Methinks Sky need a new Marketing Director LOL

The vast majority of customers tend to have Sky mainly to get sport, and most also have children, therefore the skew towards these as 'rewards' does kind of make sense.

The VIP thing is just a marketing gimmick, every customer is labelled as a VIP. If, like me, you neither like sport and don't have kids, then it's very easy to ignore such 'rewards'.

Re: Rewards are not appropriate

caesarome — Wed, 07 May 2025 12:03:08 GMT

@Barnet+Una wrote:

VIP Rewards are always sports and kids related.

That could be because VIP is targeted something you don't have in the hope you will add these packages to your account.

Re: Rewards are not appropriate

TimmyBGood — Wed, 07 May 2025 12:11:27 GMT

@Barnet+Una wrote:

Methinks Sky need a new Marketing Director LOL

The 'free' Cinema tickets seem to be reasonably popular, at least for those who live within reach of a bricks and mortar venue.