topic Re: Mr in Account & Billing

Mr

Jasvirsingh — Wed, 07 May 2025 08:20:58 GMT

Hi my name is Jasvir singh .Actuall I need all my 8 months sky tv bills .its very urgent .I joined EE network full package but still I paid to sky .i paid both sides .now Ee said if I provide them all my sky tv bills than I can get my money back.plz send me all my bills .thanks

Re: Mr

GD1 — Wed, 07 May 2025 09:17:14 GMT

@Jasvirsingh You're not contacting Sky customer services by posting here. You can see all your bills in your Sky account either through the mysky app or online https://www.sky.com/bill

Re: Mr

MarkGoldsmith — Wed, 07 May 2025 09:12:22 GMT

Also worth noting that if you switched from Sky to EE, EE are only able to cancel your broadband service with Sky, they cannot cancel a TV subscription with Sky.

You need to proactivelyt contact Sky and give notice for the TV side of your contract. If you are still within a minimum term contract Sky have the right to refuse early termination or set a early termination charge which will essentially be the rest of your minimum term paid in one large lump sum. If you are outside your minimum term contract you still need to give Sky 31 days notice to cancel.