topic Re: Sky contract in Account & Billing

Sky contract

kgees6 — Tue, 06 May 2025 15:04:07 GMT

My contract has run out

Re: Sky contract

kgees6 — Tue, 06 May 2025 15:05:28 GMT

Need to speak to someone about it

Re: Sky contract

caesarome — Tue, 06 May 2025 15:08:56 GMT

@kgees6

Your contract only stops when you cancel so it hasn't run out but the minimum term might have ended.

You will need to call Sky as us customers on here can not help:

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.

Re: Sky contract

Daniel0210 — Tue, 06 May 2025 15:14:48 GMT

@kgees6
If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.