topic Re: Broadband in Account & Billing

Broadband

Joelene — Sun, 04 May 2025 18:34:06 GMT

We change over to EE Broadband on the 6/4/25 just want to make sure they are paying our calculation fees

Re: Broadband

JimM1 — Sun, 04 May 2025 18:38:08 GMT

@Joelene Hope you are aware that YOU are paying the fees to sky if that is what you mean!

Re: Broadband

Joelene — Sun, 04 May 2025 18:39:10 GMT

We said they sort everything and paying the fees ?

Re: Broadband

JimM1 — Sun, 04 May 2025 18:43:13 GMT

@Joelene Boy you are in for the shock off your life, YOU and YOU alone pay what ever final bill that sky throw at you.

Then you better go look on the EE web site for the we will pay you up to £300 to move to us, and see what you have to do, and in the timescale that it has to be done in. DO not miss the boat or you will get Nothing, and do look VERY closely at all the trip hazards for the NOT paying, which there are many....

Re: Broadband

Joelene — Sun, 04 May 2025 18:44:08 GMT

Thanku

Re: Broadband

Daniel0210 — Sun, 04 May 2025 18:44:13 GMT

@Joelene

See this link

https://ee.co.uk/help/broadband/getting-started/early-cancellation-credit

Re: Broadband

Joelene — Mon, 05 May 2025 08:18:32 GMT

Thankyou have not cancelled transfer with EE.Sky coming back to me after the 9th with a better deal.

Re: Broadband

JimM1 — Mon, 05 May 2025 08:22:31 GMT

@Joelene Did you do the EE all via online?

Re: Broadband

Joelene — Mon, 05 May 2025 08:23:50 GMT

Just contacted EE and canceled the transfer which was ment to be next Friday.

Re: Broadband

Joelene — Mon, 05 May 2025 08:24:13 GMT

Spoke to them directly and sky

Re: Broadband

JimM1 — Mon, 05 May 2025 08:27:18 GMT

@Joelene Just make sure you get the e-mail from EE now about cancelling, and if sky send you one about staying, you may see something from sky in your My Messages section....