topic Re: Issue of Broadband Return in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Issue-of-Broadband-Return/m-p/4975500#M254316 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384537">@Charlie_Charlie</a>&nbsp;<BR />Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse. <BR /><BR />With or without proof of posting we can maybe get you some help from Skys Messaging Team. If you have the proof it should be fairly straightforward. Let us know in this thread if you want to engage in a chat with Sky. <BR /><BR />Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.</P> Sun, 04 May 2025 19:10:08 GMT Daniel0210 2025-05-04T19:10:08Z Issue of Broadband Return https://helpforum.sky.com/t5/Account-Billing/Issue-of-Broadband-Return/m-p/4975499#M254315 <P>I have already returned the requested Broadband equipment but got a text to remind me to do it. Got the post receipt. What should I do.</P> Sun, 04 May 2025 19:07:08 GMT https://helpforum.sky.com/t5/Account-Billing/Issue-of-Broadband-Return/m-p/4975499#M254315 Charlie_Charlie 2025-05-04T19:07:08Z Re: Issue of Broadband Return https://helpforum.sky.com/t5/Account-Billing/Issue-of-Broadband-Return/m-p/4975500#M254316 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384537">@Charlie_Charlie</a>&nbsp;<BR />Sky use Unipart to deal with returns and they are taking a number of weeks to process equipment at their warehouse. <BR /><BR />With or without proof of posting we can maybe get you some help from Skys Messaging Team. If you have the proof it should be fairly straightforward. Let us know in this thread if you want to engage in a chat with Sky. <BR /><BR />Please don’t try to post an image of the Royal Mail tracking or postal receipt as Sky don’t like them on the forum.</P> Sun, 04 May 2025 19:10:08 GMT https://helpforum.sky.com/t5/Account-Billing/Issue-of-Broadband-Return/m-p/4975500#M254316 Daniel0210 2025-05-04T19:10:08Z Re: Issue of Broadband Return https://helpforum.sky.com/t5/Account-Billing/Issue-of-Broadband-Return/m-p/4975503#M254317 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4384537">@Charlie_Charlie</a>&nbsp;wrote:<BR /> <P>Got the post receipt. What should I do.</P> <HR /></BLOCKQUOTE> <P>When did you return the equipment ?</P> Sun, 04 May 2025 19:12:35 GMT https://helpforum.sky.com/t5/Account-Billing/Issue-of-Broadband-Return/m-p/4975503#M254317 caesarome 2025-05-04T19:12:35Z