topic Re: Ways to reduce your payments in Account & Billing

Ways to reduce your payments

Graememar — Sat, 03 May 2025 16:12:15 GMT

I've just realised that my sky broadband subscription has risen to an eye watering amount of £172 per month.

Reluctantly, I am looking to move to another provider.

Is there anyone I can contact to discuss this matter directly.

Re: Ways to reduce your payments

Daniel0210 — Sat, 03 May 2025 16:13:51 GMT

Sky Broadband and Sky Talk on their own is unlikely to be £172 pm.

Unless you’ve recently changed your subscription, prices go up for either the annual price increase (April in the UK) or when your discounts have ended (or a combination of the two).

Sky will have told you the date any discount was ending when you took it out so if it has ended you’ll be paying the full undiscounted price. Perhaps compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If you’re no longer in a discounted minimum term, or its ending soon the best new discounts are normally acquired by calling Sky and negotiating or potentially amending your package which will now require a 24 month minimum term contract. Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are now harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: Ways to reduce your payments

caesarome — Sat, 03 May 2025 16:17:12 GMT

@Graememar wrote:

I've just realised that my sky broadband subscription has risen to an eye watering amount of £172 per month.

That can't just be for broadband talk so do you have any other services from Sky like Sky TV ?

Re: Ways to reduce your payments

PandJ2020 — Sat, 03 May 2025 16:28:18 GMT

@Graememar wrote:
Is there anyone I can contact to discuss this matter directly.

Sky?

Re: Ways to reduce your payments

Graememar — Sat, 03 May 2025 17:46:42 GMT

Many thanks for the replies. I sorry if I mislead every one. I do have Sky TV and quite a few addons but I still can't understand how it has come to £172 pm.

I have managed to email a sky expert to see if they can help.

Many thanks again for the replies.

Graeme

Re: Ways to reduce your payments

PandJ2020 — Sat, 03 May 2025 18:09:35 GMT

@Graememar wrote:
Many thanks for the replies. I sorry if I mislead every one. I do have Sky TV and quite a few addons but I still can't understand how it has come to £172 pm.

Undiscounted list prices...

I have managed to email a sky expert to see if they can help.

No, you have to contact Sky themselves, directly. (And not via email)

Re: Ways to reduce your payments

Graememar — Sun, 04 May 2025 08:36:01 GMT

Thanks for that 👍🏻

Re: Ways to reduce your payments

peter-marlow+1966 — Sun, 04 May 2025 10:45:48 GMT

You need to call sky about this, when you call and the automated message system says we have sent you a link would you like to use it say no and then go through you account security details and then he will get to talk to an advisor hopefully you will discounts

Re: Ways to reduce your payments

Graememar — Sun, 04 May 2025 11:11:04 GMT

Thanks for the advice 🙏