https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4974533#M254234 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3811011">@Isobel1969</a>&nbsp;wrote:<BR /> <P>I cancelled direct debit but sky took payment from my bank card without my permission&nbsp;</P> <HR /></BLOCKQUOTE> <P>Why did you cancel your direct debit as you have to have a payment method setup on your account or are you saying you have now left Sky and they took this payment after you had left ?</P> Sat, 03 May 2025 09:11:53 GMT caesarome 2025-05-03T09:11:53Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4974505#M254228 <P>I cancelled direct debit but sky took payment from my bank card without my permission&nbsp;</P> Sat, 03 May 2025 08:18:46 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4974505#M254228 Isobel1969 2025-05-03T08:18:46Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4974510#M254230 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3811011">@Isobel1969</a>&nbsp;If your card is on file with Sky then they can use that to take a legimitaly owed payment, you agreed to that in the terms and conditions and due to that you wouldn't be eligble for a refund.</P> Sat, 03 May 2025 08:23:44 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4974510#M254230 daveNOS 2025-05-03T08:23:44Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4974533#M254234 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3811011">@Isobel1969</a>&nbsp;wrote:<BR /> <P>I cancelled direct debit but sky took payment from my bank card without my permission&nbsp;</P> <HR /></BLOCKQUOTE> <P>Why did you cancel your direct debit as you have to have a payment method setup on your account or are you saying you have now left Sky and they took this payment after you had left ?</P> Sat, 03 May 2025 09:11:53 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/4974533#M254234 caesarome 2025-05-03T09:11:53Z